Design Thinking: Paper Prototype Interaction
WhatsApp (existing chat/social platform) + UNICEF (access to content)
(Design of possible interface)
We had the wonderful opportunity to interview and playtest with some great high school students from the Broome Street Academy. We had a series of questions designed to gauge their online tutorial behavior, what platforms they prefer, and how they might design or make use of text-based learning groups to augment their classroom learning.
For the students who were already users of WhatsApp, we gave them paper prototypes and also clear film overlays that could affix to their cellphone to playtest some ideas for the WhatsApp learning-thread interface.
When asked what they do when they don’t know how to do something, some say they just try to do it themselves without going online, and some said that when they go online they look first at Google, Pinterest, and YouTube.
They liked the idea, when prompted, that something like YouTube could be more participatory and interactive. They agreed that the comments thread and simple thumbs up / thumbs down was a limited way to engage with learning sources.
For the students who didn’t use WhatsApp, we asked them about what they did use for communicating with their peers about school and where they went for extra tutorials – both academic and extracurricular. They reported being big users of YouTube, Pinterest, Google, and Viber.
On YouTube, they follow certain teachers’ accounts where they know they can find help with subjects like Chemistry, Algebra and general Math. They also like YouTube for DIY tutorials, musical instrument tutorials (guitar), and social skill building (“how to get a girlfriend”). For design and beauty tutorials they like Pinterest, and for international communications with family they reported having a parent who commonly uses Viber.
When prompted, some students didn’t feel confident about the idea of posting their own videos or skill share tutorials. They didn’t think they were qualified to post something like that, and they also feared teasing or social repurcussions from putting themselves online like that. One student said she’d consider posting funny videos on YouTube, mostly to make her sister laugh. One student mentioned that he had made his YouTube account anonymous so that his peers didn’t know anything about his online behavior on that platform.
They did say they would join an online thread that was about school if it was started by a teacher. They also like Google Doc’s for academic work, and they think that keeps it from getting social. They’re used to communicating with each other via text, so they could see something less tied to that form of communication staying focused and academic.
LINK TO SCOTT’S BLOG WITH MORE DOCUMENTATION:
Re/De-fined problem statement:
HOW MIGHT WE CO-OPT AN EXISTING NETWORK IN ORDER TO GENERATE ACCESS (CONNECT INFO/OPPORTUNITIES./CHOICES) FOR CHILDREN AROUND THE WORLD.
A system diagram within which your problem exists:
USER TESTING / ACTORS:
Karrieann is our pin point at BSA: firstname.lastname@example.org
Broome Street Academy is a tuition-free public charter high school devoted to providing students the necessary skills and support to graduate prepared for a successful future beyond high school. Our admissions policy gives preference to siblings and students who are homeless, in foster care, or from low performing schools.
Broome Street Academy is uniquely able to provide non-academic services through a close partnership with The Door, New York City’s premiere youth development organization, providing an exceptional model that seamlessly integrates rigorous academics and youth development services all under one roof.
Age group: 12-19
Questions for UserTesting:
– What networks do you currently use the most? (Facebook, twitter, what’s app, youtube..?)
– Do you prefer the visually oriented platforms or the language oriented ones?
– How much do you use youtube for tutorials?
– What kinds of tutorials do you like?
– Would you prefer a live video tutorial to a pre-recorded tutorial?
– What do you do when you don’t know how to do something? do you use google? youtube? do you ask a friend or teacher?
References for prototyping and links to current research:
“Many of the families who live in rural Ethiopian villages have a low level of literacy, and due to long distances and occasional flooding in the area, it can be difficult for them to access health workers or clinics. This prototype, designed for illiteracy, shows how child costs change over time and helps couples plan their contraceptive method based on the desired timing of their next child as well as the frequency with which they can visit a clinic.” – @nicolekraieski • • #instatakeover #healthxo #ethiopia #prototyping #adolescents360
1. What is the Big Problem (i.e. Affects 1 b. People)
The problem of EDUCATION affects children around the world, the impact of which is: What kids learn today shapes the world we live in tomorrow.
2. What is the specific problem (So this affects 1b people… where is a specific concrete starting point where you see the need most)
The world needs 70million new teachers by 2030. http://tellmaps.com/uis/teachers/#!/tellmap/873758989
HOW MIGHT WE INSPIRE/TRAIN A NEW GENERATION OF TEACHERS IN ORDER TO REACH UNESCO’S SUSTAINABLE DEVELOPMENT GOAL OF UNIVERSAL PRIMARY EDUCATION.
3. What’s a link between that and the environment you’re living (i.e. “Something closer to home”)
Big Brothers Big Sisters NYC – http://www.bigsnyc.org/
4. What types of 100B$ technology *might* be able to impact this (broad stroke – think crazy)
Mixed Reality as a teaching tool to groups of users, or one on one tutoring. Online learning platforms that connect students and teachers via the Web.
5. 3-5 links of resources that you have researched that specifically speak to you about this problem
Google.org, closing the education gap – https://www.google.org/closing-the-education-gap/
UNESCO e-Atlas of Teachers — http://tellmaps.com/uis/teachers/#!/tellmap/873758989
Kolibri, tools supporting effective learning – https://learningequality.org/kolibri/
Million Sparks, teacher training in India — https://www.google.org/our-work/education/million-sparks-foundation/
Big Brothers Big Sisters NYC — http://www.bigsnyc.org/
Brookings Institute – Africa’s education crisis is that 17 million students will never attend school